Refund policy

REFUND & RETURN POLICY

At VIMAR, all products are made to order. This means each item is printed specifically for you once your order is placed.

Because of this, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

Damaged or Defective Items

If your item arrives damaged, defective, or misprinted, you must contact us within 7 days of delivery. Please include clear photos of the issue and your order number. We will review the case and, if approved, provide a replacement at no additional cost.

Size Exchanges

We offer size exchanges within 14 days of delivery. Customers are responsible for return shipping costs. The item must be unworn, unwashed, and in original condition.

Once we receive and inspect the returned item, we will issue a replacement in the requested size.

Non-Returnable Items

Because our products are made to order, we do not offer refunds for:

• Incorrect size ordered

• Change of mind

• Accidental orders

• Shipping delays outside our control

Refund Processing

If a refund is approved due to defect or fulfillment error, it will be issued to the original payment method within 5–10 business days after approval.

Contact

For all return and exchange inquiries, contact:
hello@vimarwear.com